Customer Experience
The customer experience is at the heart of everything we do! You can expect a bespoke custom service tailored to your business from the off. James and his team will ensure a smooth production process throughout and will be available for contact every step of the way. You will have shared access to a google drive folder where we keep all of your procedure records. Here we outline some of the key steps in your customer journey.
1
![Organized,Archive,With,Ring,Binders,And,Woman,Searching,For,Files Organized,Archive,With,Ring,Binders,And,Woman,Searching,For,Files](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2023/12/shutterstock_1029020020-scaled-343x230.jpg?media=1720659435)
Initial consultation
2
![Warehouse,Worker,Dragging,Hand,Pallet,Truck,Or,Manual,Forklift,With Warehouse,Worker,Dragging,Hand,Pallet,Truck,Or,Manual,Forklift,With](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2023/12/shutterstock_784323808-scaled-343x230.jpg?media=1720659435)
Goods in
3
![Group,Of,Composite,Cardboard,Boxes,Against,Boxes,On,Pallet,By Group,Of,Composite,Cardboard,Boxes,Against,Boxes,On,Pallet,By](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2023/11/shutterstock_689934028-scaled-343x230.jpg?media=1720659435)
Storage
4
![Close,Up,Man,Hand,Scooping,Coffee,Beans,With,Spatula,From Close,Up,Man,Hand,Scooping,Coffee,Beans,With,Spatula,From](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2024/07/shutterstock_755543116-scaled-343x230.jpg?media=1720659435)
Blending
5
![Confectionery,Factory,Workers,In,White,Coats,Collecting,Freshly,Baked,Pastry Confectionery,Factory,Workers,In,White,Coats,Collecting,Freshly,Baked,Pastry](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2024/07/shutterstock_1118087966-scaled-343x230.jpg?media=1720659435)
Production
6
![Storehouse,Area,,Shipment.,Speeding,Motion,Of,Warehouse,Worker,Unloading,Pallet Storehouse,Area,,Shipment.,Speeding,Motion,Of,Warehouse,Worker,Unloading,Pallet](https://usercontent.one/wp/copackersuk.com/wp-content/uploads/2023/12/shutterstock_1164436954-scaled-343x230.jpg?media=1720659435)